web support solutions

Quantos provides full support and maintenance for clients and client development projects.

We usually provide this under a simple retainer basis adjusted to expected volume and complexity of the scenario. Work is charged on an incident and/or hourly charge basis and all incidents are logged on our servers (available through admin if you have a client logon).

We can also provide longer-term content and performance management contract which can include technical maintenance and technical support for the web. Usually this includes ongoing analysis, consultancy, advise and ongoing content management as well as routine updates and the commissioning of new applications or updates for the website.

web support casestudies

Please click on any of the following for more information and samples:

cafeology		nxt sound
hydropool spas		sarah bartlett
ikon office solutions		whatsonstage
nxt plc

applications
Quantos clients typically use our support facility to provide hi-tech trouble-shooting on an 'emergency only' basis or for week to week or monthly site maintenance where there are the in-house experience is lacking or where it is simply acknowledged that it's better to outsource this kind of rapidly evolving area to a specialist outside resource.

methodology
For more information on methodology and processes typically used please visit our methodology pages or planaproject to plan through a real programme of activity.

For more information on creative solutions/theory please visit our quantum theory pages and/or check out our casestudies.